2 Oondooroo Court

Townsville, QLD


Tel: (07) 4728 7746

Mbl: 0439 009 815

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Privacy Policy


Skilful Thinking is committed to safeguarding your privacy online. Skilful Thinking has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for Skilful Thinking. Skilful Thinking does not collect personally identifiable information about individuals except when such individuals specifically provide such information on a voluntary basis.

Refund / Cancellation Policy


Prior to the event – Full refund

Participants may cancel their registration without penalty up until 7 days prior to the event.


After the event registration deadline – Partial refund           

Cancellations received less than 7 days before an event will incur a 30% administration fee (including GST).


The day before, the day of, or after an event – No refund   

Cancellations received the day before, the day of, or after an event will not be eligible for a refund.

All cancellations must be made in writing to


Cancellation of an event by Skilful Thinking.


Skilful Thinking reserves the right to alter or cancel, without prior notice, any of the arrangements relating directly or indirectly to an event, for any circumstances beyond the Skilful Thinking's reasonable control. This includes the cancellation of an event itself.

Skilful Thinking's maximum liability is limited to a full refund of the workshop registration fee. Skilful Thinking accepts no additional liability for travel costs, hotel costs, or any other additional costs incurred.


This cancellation policy was last updated on September 2nd, 2017.

Shipping & Delivery Policy

Digital products purchased through Skilful Thinking, are delivered to you automatically at time of purchase. Typically an email with a download link will arrive in your inbox within five minutes. The email will include a link to download the digital purchase that you can access for a period of 30 days.

If there’s a delay, or you can’t find the email, contact skilful thinking service team at

Confirmation of event registration will be sent to your email address automatically after registration and payment.